Brigeen goes above and beyond for customer in need

Brigeen goes above and beyond for customer in need

28 July 2021

A KEY member of Asda store team in Downpatrick has been commended for “going above and beyond” for a regular customer who recently became unwell when shopping with a friend.

Brigeen Henderson —  who has worked at the Ballydugan Road store for the past five years —  was carrying out her daily duties in store when she overheard the woman telling her friend that she wasn’t feeling well and immediately went to help.

“I noticed that the woman wasn’t feeling well so I offered to help her with her shopping,” she explained.

“I got her a seat at the till and some water. I tried to keep her calm and reassure her that I was there if she needed anything.”

Since the incident, the woman and her friend always have a chat with Brigeen when they come into the store.

“They are brilliant company just like all of the customers that come into our store. I love working at Asda Downpatrick and feel so lucky to be here. It’s a fantastic team to be part of,” Brigeen added.

The store’s deputy manager, Michael Quinn, added: “Brigeen is a real asset to our team at Asda Downpatrick. 

“She is always on hand to help our customers and not a day goes by where she doesn’t go above and beyond. Thank you, Brigeen.”